OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
40 ratings and 29 comments received in the last 90 days.
29 September 2025
Excellent team, great communication
29 September 2025
The customer service manager I dealt with was very professional and personable and went above and beyond to help me
26 September 2025
My car was repaired very quick
25 September 2025
Day of service / MOT kept Up to date of what was taking place via telecom happened Lead up to service, when calling the workshop/ garage. Prompt Call back to myself were received if I couldn't get through
20 September 2025
The service was professional and tailored to our needs. Thank you to Chris and his colleagues.
16 September 2025
Everything was done on time
09 September 2025
The staff are very helpful and keep you updated on the progress of the work being carried out.
09 September 2025
See above
07 September 2025
communication was clear; staff were not rude [have been in the past]; and they did not mess around [in terms of changing times; car not being ready etc]
04 October 2025
The Ruislip branch was very professional As well as friendly