OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
34 ratings and 23 comments received in the last 90 days.
04 September 2025
Good service; but expensive.
02 September 2025
Was informed every step of the way on what was wrong and timescale of completion.
31 August 2025
Everything satisfactory
26 August 2025
I was offered a car wash which was done but it was not good and just smeared the dust on my car. In addition the computer was not reset so I still have a message warning on my dashboard.
20 August 2025
Friendly service staff
20 August 2025
All work done well and valeting was excellent.
13 August 2025
Good
03 August 2025
Excellent service.
02 August 2025
The staff are friendly and efficient
07 September 2025
communication was clear; staff were not rude [have been in the past]; and they did not mess around [in terms of changing times; car not being ready etc]